Question 1

What is Hubb Rewards and how does it work?

Accepted Answer

Hubb Rewards is an AI-powered loyalty platform that lets you earn universal points when you shop at local businesses and pay with UPI (Google Pay, PhonePe, Paytm, etc.). You can then redeem these points at any partner business in our network — whether it's a café, salon, gym, or store.

Question 2

How do I earn points?

Accepted Answer

Simply shop at any Hubb partner business and pay using the Hubb app by using any UPI, credit card or debit card of your choice and earn points which you can use at any Hubb partner store.

Question 3

Where can I redeem my points?

Accepted Answer

You can redeem your points at any partner business in the Hubb network. This includes cafés, restaurants, salons, gyms, retail stores, and more. The beauty of Hubb is that you earn at one place and can redeem anywhere in the network!

Question 4

Is the Hubb app free to use?

Accepted Answer

Yes, the Hubb app is completely free to download and use. There are no membership fees, no hidden charges, and no minimum spending requirements.

Question 5

How much does it cost to join Hubb as a business partner?

Accepted Answer

There is a 1% charge on every transaction and a SaaS subscription of ₹24,000 a year.

Question 6

How do customers earn points at my business?

Accepted Answer

When customers pay at your business using UPI, credit card, or debit card through the Hubb app, points are automatically awarded to their Hubb account.

Question 7

Will I get new customers through Hubb?

Accepted Answer

Yes! Hubb helps customers discover new businesses in their area. When customers are looking for places to spend their points, your business will appear in their search results, bringing you new foot traffic and potential loyal customers.

Question 8

Is Hubb available in my city?

Accepted Answer

Right now Hubb is available in Delhi NCR. Join our waitlist to be notified when we launch in your city!

Question 9

Is my data safe with Hubb?

Accepted Answer

Absolutely! We use bank-grade security to protect all user data and transactions. We use Razorpay for secure payments. We never store your UPI PIN or payment details.

Question 10

How is Hubb different from other loyalty programs?

Accepted Answer

Unlike traditional loyalty programs that work only at one brand, Hubb offers universal points that work across all partner businesses. You can earn at a café and redeem at a salon, or earn at a gym and redeem at a restaurant.

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